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At Vamoa, our journey began with a simple yet powerful vision – to empower DTC e-commerce businesses to reach new heights. Fueled by a passion for innovation and a deep understanding of the challenges our clients face, we set out to create a service that revolutionizes the way online businesses operate online.

At Vamoa, our journey began with a simple yet powerful vision – to empower DTC e-commerce businesses to reach new heights.

PRIVACY POLICY – VAMOA LTD

This Privacy Policy for Vamoa Ltd. (we', 'us', or 'our'), describes how and why we might collect, store, use, and/or share (“process”) your information when you use our services (“Services'), such as when you visit our website, or any website of ours that links to this Privacy Policy; and engage with us in other related ways. This Privacy Policy applies to https://www.vamoa.com (the “Website”), owned and operated by Vamoa Ltd, a Limited Liability Company with registered address at West Clayton Business Centre, Chorleywood, Rickmansworth, WD3 5EX.


This Privacy Policy sets out our complete online practices regarding the collection, use, disclosure, and security of your personal data. It also explains your rights to access and manage your personal data. Reading this Privacy Policy will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at info@vamoa.com.


1. LEGAL BASIS FOR PROCESSING YOUR INFORMATION
Our legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Information we collect and the specific context in which we collect the information: (i) We need to perform a contract with you; (ii) You have given us permission to do so; (iii) Processing your personal information is in our legitimate interests; and (iv) We need to comply with the law. We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.


2. YOUR DATA RIGHTS
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. If you wish to be informed what Personal Information we hold about you and if you want it to be removed from our systems, please contact us. In certain circumstances, you have the following data protection rights:
  1. The right to access, update or to delete the information we have on you.
  2. The right of rectification.
  3. The right to object.
  4. The right of restriction.
  5. The right to data portability
  6. The right to withdraw consent

WHAT INFORMATION DO WE COLLECT?
We collect personal information that you provide to us. We collect personal data that you voluntarily provide to us when you express an interest in obtaining information about our services. The personal information might we ask for depends on the context of your interaction with us and the choices you make. Personal information we collect may include names, phone numbers, email addresses, contact preferences, billing addresses, contact or authentication data. We do not process sensitive information. We follow a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analysing trends, administering the website, tracking users' movement on the website, and gathering demographic information.


4. COOKIES AND WEB BEACONS
Like any other website, our website uses "cookies" to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information. Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Vamoa, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit. Note that we have no access to or control over these cookies that are used by third-party advertisers.


5. HOW WE PROCESS YOUR INFORMATION
We process your personal information for the following reasons depending the service you are on: (i) To deliver the requested service; (ii) To respond to inquiries and support users; (iii) To send administrative information to you; (iv) To enable user-to user communication; and (v) To save or protect an individual’s vital interests.


6. WHEN AND WHO WITH WE SHARE YOUR PERSONAL INFORMATION
We may share your details with third party service providers, vendors, contractors (‘third parties’) who perform services for us on our behalf which require access to your information to do that. They will not share your personal information with any other organisation other than us. They commit to protect your data on behalf of us. These are the categories of third parties that we may share your personal information with:
  1. Affiliate marketing programs
  2. Ad networks
  3. Communication and collaboration tools
  4. Data analytics services
  5. Performance monitoring tools
  6. Retargeting platforms
  7. Sales & marketing tools

We may also need to share your personal information in the following situations:

  1. Business transfers. We may share your data in the event of any merger, sale of company assets, financing, acquisition of all or a portion of our business to another company
  2. Affiliates. We may share your information with our affiliates. Affiliates include our parent company and any of our subsidiaries or companies in our control.
  3. Business partners. We may share your information with business partners to offer certain products, services, or promotions.

7. INTERNATIONAL TRANSFERS
We disclose your personal information to our approved service providers, some of whom are located outside the European Economic Area (EEA). Non-EEA countries may not always offer the same level of data protection as the EEA, which is why European law restricts the transfer of personal data outside the EEA unless certain criteria are met. Many of our third-party service providers are situated outside the European Economic Area (EEA), so when they process your personal data, it may involve transferring it outside the EEA. Whenever we transfer your personal data outside the EEA, we strive to ensure a comparable level of data security by implementing at least one of the following measures:
  1. We only transfer your personal data to countries that the European Commission has deemed to provide an adequate level of data protection.
  2. In cases where we engage specific service providers, we may use contractual agreements, codes of conduct, or certification mechanisms that have been approved by the European Commission, ensuring that your personal data receives the same level of protection as in Europe.
  3. If we use providers based in the United States, we may transfer data to them if they are part of the EU-US Privacy Shield, which requires them to offer similar protection for personal data shared between Europe and the US.

If none of the aforementioned safeguards are available, we may seek your explicit consent for the specific data transfer. You retain the right to withdraw this consent at any time. If you require further information about the mechanism we use to transfer your personal data out of the EEA, please contact us by submitting a support ticket or reaching out to us at info@vamoa.com.

8. THIRD-PARTY PRIVACY POLICIES
Our Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options. You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.


9. ONLINE PRIVACY POLICY
ONLY Our Privacy Policy applies only to our online activities and is valid for visitors to our website with regard to the information that they shared and/or collect in Vamoa. This policy is not applicable to any information collected offline or via channels other than this website.


10. CONSENT
By using our website, you hereby consent to our Privacy Policy and agree to its terms.


11. CONTACT US
If you need to get in contact with us about how we use your information you can email us at Info@vamoa.com.